Frequently Asked Questions

1. Is it suitable for sensitive skin?

Yes, our products are formulated with care and are suitable for most skin types, including sensitive skin. However, we always recommend doing a patch test before full use, especially if you have known sensitivities. If you experience any irritation, discontinue use immediately.

2. Can men use it?

Absolutely! Our products are designed to be effective for all skin types, regardless of gender. Men can benefit from our products just as much as women.

3. How often should I use it?

For optimal results, we recommend using the product [insert frequency, e.g., once or twice a day]. However, the frequency can vary depending on your skin's needs and the specific product you're using. Please refer to the product's instructions for specific guidelines.

4. What is the shelf life of the product?

Our products are designed to maintain their quality for [insert shelf life, e.g., 12–24 months]. For the best experience, we recommend storing them in a cool, dry place and keeping the lid tightly closed. Please refer to the packaging for the exact expiry date.

5. Shipping & Returns

  • Shipping: We offer reliable shipping within [your region/country]. All orders are processed within [X] business days and delivered via [list of courier options]. Shipping charges are calculated at checkout.
  • Returns: Due to the nature of our products, we do not accept returns once the product has been opened, unless the item is defective. If you receive a defective product, please contact us within [X] days of receiving it, and we will either replace it or offer a full refund.

For more detailed shipping or returns inquiries, feel free to contact us at [email].